WILLOW GROVE, Pa.—The AnswerNet Network, the world’s largest telemessaging firm and a provider of inbound, outbound and e-bound contact center services across the U.S. and Canada, is taking a new step in the digital world with the introduction of its all-new blog.
The official AnswerNet blog, which can be found at www.answernet.wordpress.com, is the latest initiative the company is using to reach out to every corner of the industry. The blog will serve as a way for AnswerNet employees, customers and Web surfers of all kinds to participate in any number of topics. Everyone is invited to visit, comment and share thoughts on the variety of subjects that will be posted.
Aside from discussing industry hot-buttons, best management practices and current events affecting the business community, the new blog will serve as a direct connection to the entire AnswerNet community. Along with Gary Pudles, president and CEO of AnswerNet, employees of all levels will be sharing insight on a virtually limitless number of topics. Whether it’s an employee’s personal reflections, technical tips from the IT team, anecdotes from the call center business or anything else in between, the new blog will be the spot to show a different side of the company. Visitors can also find an archive of both Pudles’ and AnswerNet’s achievements, including previously published articles, reports and more.
“We’re in a business where keeping up with technology is vital to success,” explained Pudles. “By creating this blog, not only are we moving forward along with new Web trends, but we’re also opening a new and exciting channel of communication between AnswerNet, its employees, customers and the general business community. This is going to be a great new way for us to learn from the Web-browsing public and vice-versa. I’m looking very forward to participating in and learning from this new experience.”
About The AnswerNet Network:
As the world’s largest telemessaging firm, the AnswerNet Network (www.answernet.com) provides inbound, outbound and e-bound contact center and fulfillment solutions. AnswerNet operates over 50 contact centers within the U.S. and Canada, providing a vast range of systems to optimize order entry, telephone answering services, sales, lead qualifications and other contact management solutions for a client base of over 35,000. Processing over 50 million contracts annually, AnswerNet has been recognized for a number of awards, including Inc. Magazine Annual “Inc. 500” List of Fastest Growing Private Companies and Customer Inter@ction Solutions Magazine’s Top 50 Teleservices Firms.