TORONTO — The AnswerNet Network, the world’s largest telemessaging firm and a full service provider of inbound, outbound and e-bound outsourced contact center services across the United States and Canada, has been selected as the 2008 winner for Best Telephone Messaging Centre in the Greater Toronto Area by the Consumers’ Choice Awards (CCA).
The CCA has been a well-recognized achievement in Canada for over 20 years. The award winners in each market are chosen by local consumers who participate in both independent and objective surveys. CCA award winners have been thoroughly recognized throughout the country, garnering attention from local mayors to Prime Minister Stephen Harper.
“We are honored to receive the Consumers’ Choice Award for the second year in a row,” said AnswerNet Network President and CEO Gary A. Pudles. “Our TelePartners Call Center agents are dedicated to providing the best possible service, and this award shows their commitment does not go unnoticed. As AnswerNet continues to grow as a company, we anticipate further opportunities to bring high quality service to the Greater Toronto area.”
About The AnswerNet Network:
As the world’s largest telemessaging firm, The AnswerNet Network (www.answernet.com) provides inbound, outbound and e-bound contact center and fulfillment solutions. AnswerNet operates over 50 contact centers within the U.S. and Canada, providing a vast range of systems to optimize order entry, telephone answering services, sales, lead qualifications and other contact management solutions for a client base of over 35,000. Processing over 50 million contacts annually, AnswerNet has been recognized for a number of awards, including Inc. Magazine’s Annual “Inc. 500” List of Fastest Growing Private Companies and Customer Inter@ction Solutions Magazine’s Top 50 Teleservices Firms.